Alpha Vault Limited (“Alpha Vault,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients and users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website, alphavault.org (“Website”), or use our services.
1. Introduction
1.1. This Privacy Policy explains the types of information we collect, how we use that information, and the steps we take to ensure your personal data is secure.
1.2. By accessing or using our Website and services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or services.
2. Information We Collect
We may collect and process the following types of personal information:
2.1. Information You Provide Directly
- Personal Identification Information: Name, date of birth, gender, nationality, and government-issued identification (e.g., passport or driver’s license).
- Contact Information: Address, phone number, and email address.
- Financial Information: Bank account details, financial status, and investment preferences.
- Other Information: Information you provide when filling out forms or communicating with us.
2.2. Information Collected Automatically
When you visit our Website, we may automatically collect:
- Technical Information: IP address, browser type, operating system, and device information.
- Usage Data: Information about how you use our Website, such as pages visited and time spent on each page.
2.3. Information from Third Parties
We may receive information about you from third-party sources, such as:
- Credit reference agencies
- Publicly available sources
- Service providers for identity verification
3. How We Use Your Information
We use your personal information for the following purposes:
3.1. Providing Our Services
- To verify your identity and comply with legal requirements.
- To manage your investments and provide financial services.
- To communicate with you about your account or transactions.
3.2. Improving Our Services
- To analyze how our Website and services are used to improve functionality and user experience.
- To personalize your experience based on your preferences.
3.3. Marketing and Communications
- To send you promotional materials, newsletters, or updates, if you have consented to receive such communications.
- You can opt out of marketing communications at any time by following the unsubscribe instructions in our emails.
3.4. Compliance and Legal Obligations
- To comply with applicable laws, regulations, and legal requests.
- To prevent fraud, money laundering, or other illegal activities.
4. Disclosure of Your Information
We may share your personal information with:
4.1. Service Providers
Third-party companies that perform services on our behalf, such as:
- Payment processing
- Identity verification
- IT and hosting services
These service providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
4.2. Affiliates and Business Partners
We may share your information with our affiliates and partners for business purposes, provided that they agree to treat your information in accordance with this Privacy Policy.
4.3. Legal and Regulatory Authorities
We may disclose your information to comply with legal obligations, court orders, or to protect our rights, property, or safety.
4.4. Business Transfers
In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred as part of the transaction.
5. Data Security
5.1. We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.
5.2. Despite our efforts, no security measures are entirely foolproof. Therefore, we cannot guarantee the absolute security of your information.
6. Data Retention
6.1. We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6.2. When your information is no longer needed, we will securely delete or anonymize it.
7. Your Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
7.1. Access and Correction
- The right to request access to your personal information and to correct inaccuracies.
7.2. Deletion
- The right to request the deletion of your personal information, subject to legal and regulatory requirements.
7.3. Objection and Restriction
- The right to object to the processing of your personal data or request restrictions on its use.
7.4. Data Portability
- The right to request a copy of your personal information in a structured, machine-readable format.
7.5. Withdrawal of Consent
- If we rely on your consent to process your information, you have the right to withdraw your consent at any time.
To exercise these rights, please contact us using the information provided below.
8. International Data Transfers
8.1. Your personal information may be transferred to and processed in countries outside of the Cayman Islands. We will ensure that appropriate safeguards are in place to protect your data.
8.2. By using our Website, you consent to the transfer of your information to countries outside of your residence.
9. Cookies and Tracking Technologies
9.1. We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies help us understand how you use our Website and enable us to improve our services.
9.2. You can manage your cookie preferences through your browser settings.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies.
11. Children’s Privacy
Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.
12. Changes to This Privacy Policy
12.1. We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Website.
12.2. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Privacy Policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at:
- Email: [email protected]
- Mailing Address: Alpha Vault Limited, Cayman Islands
By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.